Shannon Mize is described as a true partner, someone who works with colleagues to support students and improve UMBC. She joined our community in 2013 as a payroll processing associate and has grown and expanded her skills across a variety of areas. In her role at the Graduate School, she always puts students’ needs first and brings a service-oriented approach to her work. Mize streamlined process used to apply tuition remission to student accounts and has become an integral part of the administrative process for graduate assistantships. She has taken on responsibility for managing a major grant award, collaborating with personnel from 20 universities. Mize does all of this and more while working toward a degree in human resources management at the University of Maryland Global Campus.